Shipping Policy
Shipping Policy Processing Times for Standard Items
All standard items are processed within 4 days and sent to the warehouse for shipping. To speed your order through the process, we offer priority processing, ensuring your product ships within 48 hours or 2 business days.
Processing Times for Customized Items
Custom order processing times vary based on the level of detail required for the product. Please review each product page to identify corresponding processing and production times.
Shipping Times
We offer free shipping worldwide on orders over €20; otherwise, the standard shipping rate is €4.99.
Standard shipping times are as follows:
- UK: 4-7 working days*
- Europe: 1-2 weeks*
- United States: 1-2 weeks*
- Middle East: 3 weeks*
- Central Asia: 3 weeks*
- Australia and New Zealand: 2-4 weeks*
- South America: 2-5 weeks*
- Estimated delivery times are "estimates" based on recent deliveries and should not be considered a guaranteed delivery time. We do our best to ensure the shipping process runs as efficiently as possible, but if there are delays in delivery, we do not issue a refund. Currently, we do not offer an express shipping option due to the costs involved.
Shipping Taxes
Since we ship with a premium shipping method, all taxes are included, so you will not need to pay them when you receive the products.
Accepted Payment Methods
We are proudly verified through Verisign and Norton Security Gateway. Because we are associated with Shopify Payment or Stripe, we accept all major credit cards, including Visa, Mastercard, and Amex. We also offer express payment and checkout options, including Paypal, ClearPay, Google Pay and Apple Pay.
If you have any questions or comments, we're here to help. Please feel free to contact us via email at eusmishop@gmail.com . We value your satisfaction and are committed to providing excellent customer support.
