Delivery Policy

Welcome to our online store! We are happy to have you as our customer. Our mission is to offer high quality products and exceptional customer service.

Delivery time

  1. Order Processing: Orders will be processed within 1-2 business days of payment confirmation.

  2. Standard Delivery: Standard delivery is generally within 7-10 working days of order processing. However, delivery times may vary depending on your location.

  3. Express Shipping: We also offer an express shipping option for those who wish to receive their products faster. Details on rates and delivery times are available during the checkout process.

Shipping cost

  1. Standard Delivery: Standard shipping is free on orders over [specific amount]. For orders under this amount, a standard shipping rate will apply.

  2. Express Shipping: The rate for express shipping varies based on location and weight of the order. Details will be provided during the checkout process.

Order traceability

Each order will come with a tracking number which will be emailed to you as soon as your order ships. You can track the status of your shipment using this number on our site or on the courier's site.

Delivery address

It is the customer's responsibility to provide a correct delivery address when placing the order. Any additional costs resulting from incorrect information will be borne by the customer.

Missed deliveries

If the courier is unable to deliver the package for any reason, an additional delivery attempt will be made. In case of further failures, the customer will be informed of the available options.

Returns and Refunds

Please see our Return and Refund Policy for detailed information on the product return process.

Thank you for shopping in our store. We are here to assist you every step of the way. If you have any questions or concerns, please do not hesitate to contact us.

Thank you, The Eusmi Team.